Tile Repair • Jacksonville, FL
A cracked tile, a tile that rocks underfoot or a few loose pieces in the shower do not always mean a new floor. Braga Remodeling removes the damaged tile, fixes what is underneath and sets new tile so the repair holds.
Liability insured · Jacksonville, FL
5.0 · 51 Google reviewsA tile rarely fails on its own. We look for the reason first — a void in the mortar, movement in the floor or water behind the wall — so the same spot does not come back.
Overview
Tile is hard but not flexible. When a tile cracks, sounds hollow when tapped or comes loose, something under it has changed: the mortar never fully bonded, the slab developed a crack, a wood subfloor is flexing or water has been getting in. Gluing the piece back down hides the symptom for a while. A proper repair deals with the cause.
Repair makes sense when the damage is limited to a few tiles or one area, the rest of the floor or wall is solidly bonded, and matching tile is available. Leftover boxes from the original job are the best source, so check the garage or attic before the estimate. When matching tile cannot be found, we talk through options such as replacing a defined section, a threshold or a border so the change looks intentional.
Sometimes repair is not the honest answer. If hollow spots are spread across the room, tiles are tenting, or shower walls are soft behind the tile, the problem is the installation itself and patching individual pieces will not last. In that case we will tell you, and price a new tile installation in Jacksonville with the right floor preparation instead of selling you a repair that fails again.
Cause first
We check why the tile failed
Substrate repaired
Old mortar removed, surface prepped
Matched finish
Tile and grout color matched where possible
Straight answer
Repair or re-tile, explained in writing
What's Included
The cracked tile is cut out without disturbing its neighbors, the old mortar is removed and a new tile is set flat with the surrounding floor.
Tiles that rock, click or sound hollow have lost their bond. We lift them, clean the back and the substrate, and reset them with full mortar coverage.
Loose wall tile, a failed soap niche or a cracked curb. We open the area, check the backing for moisture damage and rebuild it before any tile goes back.
Around every repair the grout is cut out and replaced so the patch blends in. Cracked or missing grout elsewhere in the room can be handled on the same visit.
Our Process
We tap-test the area, look for cracks and moisture, and tell you whether repair or replacement is the better call.
Grout around the tile is cut out first, then the tile is removed carefully so the surrounding pieces are not chipped.
Old mortar is ground off and the surface is cleaned and flattened. Cracks or damaged backing are addressed before setting.
New tile is set in fresh mortar with full coverage, aligned to the existing joints and leveled to its neighbors.
Once the mortar has cured, joints are grouted in a matching color. Corners and transitions get flexible sealant.
Grout is sealed where required, the area is cleaned and we walk the repair with you before we leave.
Service Areas
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FAQ
Google Reviews
“I had a great experience with this construction company. They were honest, reliable, and did exactly what they promised. The team was professional, hardworking, and paid attention to every detail.”
“We had an overall wonderful experience with Braga Remodeling. They were responsible, professional and communicated well throughout the process.”
“Excellent service and outstanding workmanship! The crew was punctual, respectful, and very knowledgeable throughout the entire project.”
Tell us where the damaged tile is and whether you have spare pieces. Photos help. We will look at it in person and put the Braga Remodeling scope in writing. Prefer to talk? Call (904) 520-1994 or email braga@bragaremodeling.com.
Call (904) 520-1994